Skip to main navigation Skip to main content
ES Credit Union Insurance Metro Giving Legal Notice
Rates Careers Locations Member Support Schedule an Appointment

Looking for one of these?

  • Become a Member

  • Member Support

  • How Do I Pay My Loan

Get In Touch

877.MY.METRO
Send an email
Connect

Routing #

211381990

Mailing Address

Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100
  • How Do I...

    • Become a Member
    • Build and Grow Savings
    • Check My Personal Loan Application Status
    • Pay My Loans

    Bank

    • Savings Accounts
    • Checking Accounts
    • Investments
    • Greenlight

    Borrow

    • Mortgages
    • Home Equity Loan & Line of Credit
    • Accessory Dwelling Unit Financing
    • Personal Loans
    • Vehicle Loans
    • Student Loans
    • Credit Cards

    Connect

    • FAQ
    • Chat
    • Locations
    • Digital Branch
    • Metro iBanking
  • How do I...

    • Become a Member
    • Pay My Loans

    Bank

    • Business Checking
    • Business Savings
    • Cash Management Services

    Borrow

    • Commercial Loans
    • Credit Cards

    Services

    • Retirement Planning
    • Metro Insurance Advisors
    • Metro@work

    Access

    • Locations
    • Metro iBanking
    • MA State Employees
  • How Do I...

    • Build and Grow Savings
    • Pay Off Debt
    • Pay My Loans
    • Become a Member

    Resources

    • Events, Sessions, & Seminars
    • Homebuyer's Resource Center
    • Metro Giving
    • Fraud Awareness Resource Center
    • Financial Wellness and Education
    • Forms
    • Blog
    • Calculators
    • Mortgage Team
    • Chelsea Chatbot
  • Member Benefits
  • Why Us
  • Rates
  • Careers
  • Locations
  • Member Support
  • Schedule an Appointment
Become a Member iBanking Login

Metro Credit Union

  • How Do I...

    Become a Member

    Build and Grow Savings

    Check My Personal Loan Application Status

    Pay My Loans

    Bank

    Link Icon

    Savings Accounts

    We have options to get you where you want to be.

    Link Icon

    Checking Accounts

    Value, security and convenience - Metro Checking has it all.

    Link Icon

    Investments

    Whatever your goals, our Investment Advisors will help you get there.

    Link Icon

    Greenlight

    Metro members get the debit card and money app for families for free*.

    Borrow

    Link Icon

    Mortgages

    Buying a home? It's a big decision and we can help!

    Link Icon

    Home Equity Loan & Line of Credit

    Flexible options to help you tap the equity in your home.

    Link Icon

    Accessory Dwelling Unit Financing

    Expanding your home? Explore ADU financing options.

    Link Icon

    Personal Loans

    More ways to get the funds you need now.

    Link Icon

    Vehicle Loans

    Get moving and get saving with vehicle loans from Metro!

    Link Icon

    Student Loans

    Loans designed to help students pay for post-secondary education.

    Link Icon

    Credit Cards

    Use your card to consolidate debt, pay bills, or build credit.

    Connect

    FAQ
    Chat
    Locations
    Digital Branch
    Metro iBanking
  • How do I...

    Become a Member

    Pay My Loans

    Bank

    Link Icon

    Business Checking

    The accounts that make your business run.

    Link Icon

    Business Savings

    Grow your business's financial resources while keeping your funds secure.

    Link Icon

    Cash Management Services

    Manage your business's funds more effectively.

    Borrow

    Link Icon

    Commercial Loans

    Grow your business with smart borrowing options

    Link Icon

    Credit Cards

    Designed to allow you to track business expenses and control spending

    Services

    Link Icon

    Retirement Planning

    Attract and retain the best employees by offering benefits they'll love.

    Link Icon

    Metro Insurance Advisors

    High-quality insurance coverage for your business.

    Link Icon

    Metro@work

    Offer your employees the best choice in workplace banking.

    Access

    Locations
    Metro iBanking
    MA State Employees
  • How Do I...

    Build and Grow Savings

    Pay Off Debt

    Pay My Loans

    Become a Member

    Resources

    Link Icon

    Events, Sessions, & Seminars

    Learn about investing, homebuying, and paying for college.

    Link Icon

    Homebuyer's Resource Center

    Homebuying can be stressful, but we make it easy.

    Link Icon

    Metro Giving

    Grants, donations, sponsorships, scholarships, and volunteerism.

    Link Icon

    Fraud Awareness Resource Center

    Simple tips and helpful tools to protect yourself from fraud.

     

    Link Icon

    Financial Wellness and Education

    Financial knowledge is financial power!

    Link Icon

    Forms

    Easy to fill direct deposit forms.

    Blog
    Calculators
    Mortgage Team
    Chelsea Chatbot
  • Member Benefits
  • Why Us
  • Become a Member
  • iBanking Login
iBanking Login

Fraud and Security Center

Fraud Awareness is Key to Protecting Your Information

Fraud is a growing concern in today’s digital age, and staying informed is the first step in safeguarding your personal and business information. With fraudsters constantly developing new tactics, it’s essential to be proactive in understanding how fraud works and how to protect yourself.

Why Fraud Awareness Matters

Fraud can have devastating consequences. From financial losses to identity theft, the impact of fraud can extend beyond your bank account and damage your credibility. Being aware of potential fraud risks allows you to identify warning signs early and take steps to minimize exposure.

By understanding common fraud schemes and applying preventive measures, you can reduce the risk of falling victim to fraud and ensure your personal and business security.

Common Types of Fraud You Should Know

 

Identity Theft

Criminals use stolen personal information to commit fraud or open accounts in your name. Be vigilant about sharing sensitive data online and monitor your credit regularly.

Phishing Scams

Fraudsters send fraudulent emails or messages to trick you into revealing personal details or clicking on malicious links. Always verify the source before responding to unsolicited communications.

Credit Card Fraud

Unauthorized transactions made on stolen or compromised credit cards. Protect your credit card information by using secure payment methods and reporting suspicious charges immediately.

Online Scams

Fraudulent schemes that occur through online platforms, from fake e-commerce sites to fraudulent investment opportunities. Always research a website’s credibility before making any online purchase.

Business Fraud

Employees, partners, or third parties may engage in fraudulent activities such as embezzlement, billing fraud, or counterfeit goods. Implement proper checks and balances to avoid internal fraud risks.

Fraud Prevention Tips: How to Stay Safe

 

  • Use Strong, Unique Passwords
    Ensure that your passwords are long, complex, and different for each account. Password managers can help you keep track of multiple secure passwords.
  • Enable Two-Factor Authentication
    Add an extra layer of security to your accounts by enabling two-factor authentication (2FA) wherever possible.
  • Educate Yourself and Your Employees
    Stay informed about the latest fraud trends and educate your employees, customers, and family members about recognizing common scams.
  • Monitor Your Accounts Regularly
    Frequently check your bank statements, credit reports, and online accounts for any unusual activity.
  • Report Suspicious Activity Immediately
    If you suspect any fraudulent activity, act quickly. Report it to your financial institution or relevant authority to mitigate further risks.

How We Can Help: Fraud Awareness Solutions

At Metro, we offer specialized fraud awareness training, resources, and tools to help individuals and businesses prevent and manage fraud risks effectively. Our team of experts provides:

  • Fraud Prevention Workshops: Tailored training sessions to raise awareness about the most common fraud tactics.
  • Fraud Risk Assessment: A comprehensive evaluation of your systems and processes to identify vulnerabilities and implement fraud-prevention strategies.
  • Security Tools and Resources: Cutting-edge tools to monitor and protect your personal and business information.
  • 24/7 Fraud Support: Access to a team of experts who can assist you in detecting and responding to fraud incidents at any time.

Security Tools & Resources

Proactive Tips to Avoid Fraud & Scams

What is "Skimming" & How Can You Protect Yourself?

Elder Abuse Awareness & Prevention

Is It Too Good to Be True? Beware of the Romance Scam

Preventing Cyber Attacks

Metro Credit Union uses cookies on this site. Learn More

You’re now leaving metrocu.org

Please be advised that you are now leaving MetroCU.org and you will no longer be subject to, or under the protection of, the privacy and security policies of Metro Credit Union's website.

Continue
  • Visit Metro Credit Union on Facebook
  • Visit Metro Credit Union on Twitter
  • Visit Metro Credit Union on LinkedIn
  • Visit Metro Credit Union on Instagram

Metro

  • Our Story
  • Community
  • Careers
  • Team
  • Blog

Resources

  • 877.MY.METRO
  • Metro iBanking
  • FAQ
  • Forms
  • Financial Wellness Center

NMLS # 198524

Routing # 211381990

Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100
  • Insured by NCUA
  • Member MSIC
  • Equal Housing Opportunity
  • Funds Availability
  • Privacy Policy
  • Disclosures
  • Fee Schedule