Member Support
We're here to help.
Member Service Center
Call 877.MY.METRO (877.696.3876)
Monday – Wednesday
8:00 AM – 5:00 PMThursday – Friday
8:00 AM – 6:00 PMSaturday
8:00 AM – 1:00 PMSend a Secure Message - Log in to iBanking, click Self Service Center, then Messages
Online Banking, Bill Pay, and Mobile App assistance is available 24/7 at 877.MY.METRO.
Routing Number: 211381990
Report Lost or Stolen Cards & Fraud
Credit Cards
800.449.7728
Debit or ATM Cards
877.MY.METRO
Mailing Address
Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100