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211381990

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Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100
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Become a Member iBanking Login

Metro Credit Union

  • How Do I...

    Become a Member

    Build and Grow Savings

    Pay Off Debt

    Pay My Loans

    Bank

    Savings Accounts

    We have options to get you where you want to be.

    Checking Accounts

    Value, security and convenience no matter which account you choose.

    Investments

    Whatever your goals, our Investment Advisors will help you get there.

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    Make sure the things you value are protected by the people you trust.

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    Mortgages

    Buying a home? It's a big decision and we can help!

    Home Equity Loan & Line of Credit

    Flexible options to help you tap the equity in your home.

    Personal Loans

    More ways to get the funds you need now.

    Vehicle Loans

    Get moving and get saving with vehicle loans from Metro!

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    Loans designed to help students pay for post-secondary education.

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    Use your card to consolidate debt, pay bills, or build credit.

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    Manage your business's funds more effectively.

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    Grow your business with smart borrowing options

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    Designed to allow you to track business expenses and control spending

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    High-quality insurance coverage for your business.

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    Learn about investing, homebuying, and paying for college.

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    Homebuying can be stressful, but we make it easy.

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    Financial scholarships for recent high school grads to get to college.

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    Financial knowledge is financial power!

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Metro Rewards Program

Start rewarding yourself today!

It pays to be a Metro member!

With the Metro Rewards Program, eligible Metro members can earn points by:*

  • Receiving Direct Deposits to their qualifying accounts
  • Using their Debit Card on qualifying purchases
  • Enrolling in Express Pay to automatically pay Metro loans
  • Paying bills using Bill Pay in Metro iBanking

Points can be redeemed for cash back or fee rebates in Metro iBanking. It's like getting paid for taking care of everyday expenses!

Here's how to get started

  1. Log in to Metro iBanking
  2. Click Member Rewards in the top navigation
    • In the top navigation on your desktop
    • Under the hamburger menu in the Metro iBanking App
  3. Accept the Terms & Conditions
  4. Start earning points!

You'll be able to view your Point Balance and Rewards History right in the Rewards Store in Metro iBanking.

Questions? We have answers!

    • All Metro Members with consumer accounts and Metro iBanking are eligible to enroll. Your account must be in good standing; business accounts are not eligible.
    • Enrollment is not automatic. Eligible members are invited to join and once invited must initiate the enrollment and accept the Terms & Conditions.

  • After enrolling, members earn points for certain banking transactions and activities:
  • 10 points per transaction (i.e. 4 bill pay transactions = 40 points)
  • Minimum 40 points, maximum 100 points per month
  • Point-of-sale debit card transactions (Minimum of $1.00)
  • Initial enrollment in Express Pay to pay your Metro loan

Rewardable activities and amounts eligible to be earned are subject to change at any time without advance notice.

  • Debit transaction points are awarded the day after the transaction is processed.
  • Points for direct deposits and bill pay are awarded on the first business day of every month, for the previous month’s activity.
  • Express Pay points are rewarded weekly on Friday (at end-of-day) of the week in which the Express Pay enrollment occurred.

Joint owner activity (debit card transactions, direct deposit) earns points that are attributed to the joint account however the points are only visible to and redeemable by the primary account owner. If the joint account owner logs into iBanking they will only see points earned for accounts where they are the primary owner.

Open a new member account in your name to be eligible to earn your own points for certain banking transactions and activities. We’d love to have you as a primary account member!

No, Rewards Points are not transferrable.

You’ll be able to view and keep track of your Rewards Points in Metro iBanking.

  • Get cash back deposited into your chosen Metro account.
  • Get refunds of fees for insufficient funds or Courtesy Pay.
    • Does not apply to partial fee refunds

Visit the Member Rewards Store in Metro iBanking to redeem your points! Choose the Cash Back or Fee Rebates icon and follow the prompts.

You can redeem your Rewards Points for cash which will be deposited to your Metro account.

  • Log in to Metro iBanking and navigate to the Member Rewards Store.
  • Select the Cash Back icon, choose which account you’d like the cash back to be deposited into, enter the number of points you’d like to redeem, and click Submit.

No, you’ll need to redeem for cash back in the Member Rewards Store.

Your cash back reward will be deposited to your account right after you submit the request.

Log in to Metro iBanking and navigate to the Member Rewards Store. Select a fee from the dropdown menu and click Submit.

Yes, points will expire after 2 years after they are earned, so be sure to use them!

Your Rewards Points will need to be redeemed for cash back and deposited into your account before it is closed. Be sure to redeem all Rewards Points before closing your Metro account.

Your participation in the Metro Rewards Program may result in the receipt of taxable income (for example cash redemptions) and we may be required to send you, and file with the IRS, a Form 1099. You are responsible for any tax liability related to your participation in the Metro Rewards Program.

1 point = $0.01

We’re here for you!

  • Send us a secure message within Metro iBanking.
  • Access Metro Connect and speak with Chelsea, our virtual assistant. She can connect you directly with a Metro Service Specialist if needed!
  • Call Chelsea at 877.MY.METRO (696.3876)
  • Use the chat button in the lower right corner of MetroCU.org.

*Rewardable activities and redeemable options are subject to change without advanced notice. Terms and Conditions

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Metro

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NMLS # 198524

Routing # 211381990

Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100
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