Will opening an account put me or my family at risk?

We only collect information required to open and service your account and to protect it from fraud. We do not share personal information with the government unless legally required.

Do you share information with immigration authorities?

We do not proactively share member information. We only provide information if we are required to respond to a valid legal process.

What counts as “legally required”?

A court order, subpoena, warrant, or other binding legal requirement.

What if someone calls or shows up asking for information?

We do not provide information based on informal requests. We require valid documentation and follow our legal process.

Is my ITIN used for immigration purposes?

An ITIN is used for tax reporting when required. We use it for account-related needs and compliance. It does not change how we protect your privacy.

Protecting Your Information | Metro Credit Union

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Your Information Is Private. We Protect It.

Opening an account should help your family, not create worry. We take privacy seriously.

What Information Do We Collect - and Why?

We only ask for what we need to:

Confirm your identity
Protect your account from fraud
Follow banking laws that apply to all financial institutions

What Do We Do With Your Information?

We use it to open and service your account
We do not sell your information
We limit employee access and secure your data with strong controls

When Could Information Be Shared?

We do not share your personal information with government agencies unless we are legally required to do so.

We may only release information if we receive a valid legal process, such as:

A court order
A subpoena
A warrant

Metro does not release information based on informal requests. We require legal documentation.

Questions?

Speak privately with our team. Spanish support available.