Metro Assistance Portal
Resources for you and your family.
Metro Assistance Portal is a free, secure tool that helps you discover local, state, and federal assistance programs you may qualify for. In partnership with Starlight, it provides access to billions in unclaimed government aid, available to everyone — not just members.
A personalized experience, at your convenience.
Metro Assistance Portal offers a personalized, self-guided experience. Get step-by-step support, complete with automated follow-up texts and reminders to help you stay on track. A dedicated team at Starlight is at your disposal, ensuring that you’re fully supported, while respecting your privacy.
Unlock potential savings including:
- Childcare Assistance
- Food Expenses
- Medical Insurance and Costs
- Tax Credits
- Unemployment Benefits
- Utility Bills
- Down Payment Assistance
Discover Eligible Programs
Explore government programs you may qualify for and learn more and see how they can benefit you.
Expense | Program | Description |
|---|---|---|
 Food | SNAP | SNAP provides crucial food assistance to eligible individuals and families. By using an Electronic Benefits Transfer (EBT) card, similar to a debit card, recipients can purchase food at participating stores. Determine eligibility and get guidance with the application process. |
 Healthcare | Medicaid / ACA | Medicaid provides health insurance to eligible individuals and families, offering relief from the high costs of medical care. |
 Utilities | LIHEAP | LIHEAP provides financial assistance with utilities, including electric bills, light bills, and power bills. |
 Childcare | Child Care Financial Assistance (CCFA) | Massachusetts Child Care Financial Assistance (CCFA) programs can help you pay for child care and out-of-school time programs. |
Food | WIC | WIC supports the health of pregnant women, new mothers, and young children with nutrition education, healthcare referrals, and assistance for food. Check local requirements and apply to see what benefits you qualify for. |
 Tax Credits | EITC | The Earned Income Tax Credit is designed to help working individuals and families receive financial relief. By reducing the amount of tax owed and potentially increasing your refund, EITC helps around 25 million people each year keep more of their hard-earned money. |
Tax Credits | CTC | The Child Tax Credit offers assistance to families by providing direct financial help to support the cost of raising children. This tax credit is available to qualifying families and can dramatically reduce the financial burden of parenting. Learn how you can save with the CTC by checking your eligibility. |
 Unemployment | Unemployment | For those who have lost their job through no fault of their own, 2 unemployment benefits offer short-term financial assistance while you seek new employment. Explore how to apply for unemployment benefits and understand your eligibility. |
 Housing | Workforce Advantage Down Payment Assistance (DPA) | Offers grants or loans to help cover down payments, especially for first-time or lower income homebuyers. Usually administered by government agencies, non-profits or mortgage lenders, some loans become forgivable after living at the residence for a set period of time. |
Metro Credit Union provides links to business partner websites and to other resource websites as a courtesy. Please be advised that once you leave MetroCU.org and you will no longer be subject to, or under the protection of, the privacy and security policies of Metro Credit Union's website. Metro Credit Union does not provide tax advice and is not qualified to determine your eligibility for any tax credits or benefits. For guidance specific to your personal or financial situation, please consult a qualified tax advisor, legal professional, or financial consultant.
