Skip to main navigation Skip to main content
ES Credit Union Insurance Metro Giving
Rates Careers Locations Member Support Schedule an Appointment

Looking for one of these?

  • Become a Member

  • Member Support

  • How Do I Pay My Loan

Get In Touch

877.MY.METRO
Send an email
Connect

Routing #

211381990

Mailing Address

Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100
  • How Do I...

    • Become a Member
    • Build and Grow Savings
    • Check My Personal Loan Application Status
    • Pay My Loans

    Bank

    • Savings Accounts
    • Checking Accounts
    • Investments
    • Greenlight

    Borrow

    • Mortgages
    • Home Equity Loan & Line of Credit
    • Personal Loans
    • Vehicle Loans
    • Student Loans
    • Credit Cards

    Connect

    • FAQ
    • Chat
    • Locations
    • Digital Branch
    • Metro iBanking
  • How do I...

    • Become a Member
    • Pay My Loans

    Bank

    • Business Checking
    • Business Savings
    • Cash Management Services

    Borrow

    • Commercial Loans
    • Credit Cards

    Services

    • Retirement Planning
    • Metro Insurance Advisors
    • Metro@work

    Access

    • Locations
    • Metro iBanking
    • MA State Employees
  • How Do I...

    • Build and Grow Savings
    • Pay Off Debt
    • Pay My Loans
    • Become a Member

    Resources

    • Events, Sessions, & Seminars
    • Homebuyer's Resource Center
    • Metro Giving
    • Fraud Awareness Resource Center
    • Financial Wellness and Education
    • Forms
    • Blog
    • Calculators
    • Mortgage Team
    • Chelsea Chatbot
  • Member Benefits
  • Why Us
  • Rates
  • Careers
  • Locations
  • Member Support
  • Schedule an Appointment
Become a Member iBanking Login

Metro Credit Union

  • How Do I...

    Become a Member

    Build and Grow Savings

    Check My Personal Loan Application Status

    Pay My Loans

    Bank

    Link Icon

    Savings Accounts

    We have options to get you where you want to be.

    Link Icon

    Checking Accounts

    Value, security and convenience - Metro Checking has it all.

    Link Icon

    Investments

    Whatever your goals, our Investment Advisors will help you get there.

    Link Icon

    Greenlight

    Metro members get the debit card and money app for families for free*.

    Borrow

    Link Icon

    Mortgages

    Buying a home? It's a big decision and we can help!

    Link Icon

    Home Equity Loan & Line of Credit

    Flexible options to help you tap the equity in your home.

    Link Icon

    Personal Loans

    More ways to get the funds you need now.

    Link Icon

    Vehicle Loans

    Get moving and get saving with vehicle loans from Metro!

    Link Icon

    Student Loans

    Loans designed to help students pay for post-secondary education.

    Link Icon

    Credit Cards

    Use your card to consolidate debt, pay bills, or build credit.

    Connect

    FAQ
    Chat
    Locations
    Digital Branch
    Metro iBanking
  • How do I...

    Become a Member

    Pay My Loans

    Bank

    Link Icon

    Business Checking

    The accounts that make your business run.

    Link Icon

    Business Savings

    Grow your business's financial resources while keeping your funds secure.

    Link Icon

    Cash Management Services

    Manage your business's funds more effectively.

    Borrow

    Link Icon

    Commercial Loans

    Grow your business with smart borrowing options

    Link Icon

    Credit Cards

    Designed to allow you to track business expenses and control spending

    Services

    Link Icon

    Retirement Planning

    Attract and retain the best employees by offering benefits they'll love.

    Link Icon

    Metro Insurance Advisors

    High-quality insurance coverage for your business.

    Link Icon

    Metro@work

    Offer your employees the best choice in workplace banking.

    Access

    Locations
    Metro iBanking
    MA State Employees
  • How Do I...

    Build and Grow Savings

    Pay Off Debt

    Pay My Loans

    Become a Member

    Resources

    Link Icon

    Events, Sessions, & Seminars

    Learn about investing, homebuying, and paying for college.

    Link Icon

    Homebuyer's Resource Center

    Homebuying can be stressful, but we make it easy.

    Link Icon

    Metro Giving

    Grants, donations, sponsorships, scholarships, and volunteerism.

    Link Icon

    Fraud Awareness Resource Center

    Simple tips and helpful tools to protect yourself from fraud.

     

    Link Icon

    Financial Wellness and Education

    Financial knowledge is financial power!

    Link Icon

    Forms

    Easy to fill direct deposit forms.

    Blog
    Calculators
    Mortgage Team
    Chelsea Chatbot
  • Member Benefits
  • Why Us
  • Become a Member
  • iBanking Login
iBanking Login

Join a Team that Puts People First

Do you find yourself going out of your way to help others? You belong at Metro! We’re a great place to bank and an even better place to work.

  • Our Culture & Values
  • Open Roles
  • Benefits & Perks
  • Community Impact
  • Explore career opportunities

Our Culture & Values

At Metro Credit Union, our values live in every conversation and every decision. We’re here to make banking more personal, friendly, and impactful for our members and the communities we serve.

Integrity

Doing what's right. Always.

Teamwork

Turning opportunities into victories, together.

Excellence

Raising the bar every day and delivering quality that speaks for itself.

Service

Serving others isn’t just what we do,
it’s who we are.

Community

Standing united and creating connections that make a difference.

Fun

Making the everyday feel a little extraordinary.

We Can't Stop Talking About Life at Metro!

From my first Metro account at 13 to making deposits at my high school branch, Metro is where my financial journey began. In the past two years, I’ve taken on new roles that challenged me to lead, learn, and serve more boldly. I’m grateful to do work that has a tangible impact: from helping kids start their financial lives and standing alongside neighbors/members building financial confidence and stability, sometimes for the first time. Metro has helped me grow both professionally and personally, and the communities we serve keep me inspired every day.

Vasty Umana
Vasty Umana
Vasty UmanaSales & Services Supervisor

When I started my career at Metro nine years ago in Member Services, I was unsure and inexperienced. Over time, I gained confidence and skills as I moved through Risk & Compliance, BSA, and now lead the Financial Crimes department. Metro has empowered me with invaluable resources, support from leaders and peers, and fantastic perks. I'm grateful for this second career and excited to see what the future holds!

Tara Cassese Option 2
Tara Cassese Option 2
Tara CasseseVP, Financial Crimes

Joining Metro has been such an energizing career move. What I’ve experienced is a culture that genuinely embraces growth, curiosity, and experimentation. We move quickly, we innovate with purpose, and we’re empowered to build solutions that make a real impact for employees and members. What I love most is the partnership between leaders, teams, and departments and the trust to imagine better ways of working. If you're looking for a place where your ideas matter and your work truly resonates, this is it!

Jim Page
Jim Page
Jim PageVP, Learning & Talent Development

I joined Metro Credit Union in 2010 as a mortgage processor, and from day one my purpose has been helping members feel confident and informed on their path to homeownership. Today, as Assistant Vice President of Mortgage Originations, I champion simple, transparent lending that empowers families to put down roots in our communities. What inspires me most is witnessing the moment a member turns their dream into a reality, it’s the spark that keeps motivating me to remove barriers and make the experience for the next homebuyer even better.

Lucas Ross - Testimonial
Lucas Ross - Testimonial
Lucas RossAVP, Loan Mortgage Originations

Maybe it was the numbers, but from day one, September 9, 2019, at 9 a.m., I knew Metro would be a great chapter for me. I’ve grown so much at Metro, since I first joined as part of the Learning & Development team, to my move into HR where I now serve as Employee Experience & Engagement Manager. My role is all about our employees: turning feedback into action, shaping development pathways, and creating inclusive, genuinely fun moments that strengthen belonging. I love Metro because it’s a place where my own journey and the employee experience can grow together.

Alexandra Mc Elhiney
Alexandra Mc Elhiney
Alexandra McElhineyEmployee Experience & Engagement Manager

Working at Metro Credit Union has been an incredibly rewarding experience. I love my role because it allows me to create meaningful connections with our members while driving innovative campaigns that make a real impact. The positive culture here fosters collaboration, support, and growth, and the sense of camaraderie among colleagues makes every day enjoyable.

Alex Avery
Alex Avery
Alex AveryIntegrated Marketing Specialist

At Metro, the flexibility and support I’ve experienced allows me to be present for my family, raising three kids and a dog, while continuing to grow in my career. Having worked at other financial institutions, I can confidently say nothing compares to Metro’s commitment to community impact and the pride that comes with being part of that mission. If you bring drive and determination, success here is within reach. The opportunities for career advancement are outstanding. In our service center, we speak with empathy, resolve issues the first time, and support each other so every member experiences consistent, confident, and exceptional service.

Pam Smith
Pam Smith
Pamela SmithQuality Assurance Analyst

Working at Metro Credit Union is incredibly rewarding. As an Assistant Branch Manager, I get to help members build financial confidence while leading a supportive, high‑performing team. I appreciate Metro’s genuine respect for work life balance, and I love that we receive a paid Volunteer Day to give back to our communities. The annual Holiday party, employee appreciation event, and family picnic make it feel like a true community and not just a workplace.

Tj shenoy Headshot
Tj shenoy Headshot
Tj ShenoyAssistant Branch Manager

A Day in the Life at Metro

At Metro, every role contributes to something larger. The impact isn’t abstract here. You see it in every conversation, every solution, every member we help, and every community we serve. And when we reach a win, big or small, we celebrate it as one team.

Open Roles

We’ve Got Space! Hop On Board.

Full time Peabody - Main Street

Sales & Service Representative

Come join our Peabody, MA retail team! The Sales & Service Representative (SSR) assists in the daily operation of the branch including keyholder responsibilities to open/close the branch.

View role
Full time Chelsea - Main Office

Recovery Specialist

Metro Credit Union is seeking a detail-oriented and results-driven Recovery Specialist to join our team. The ideal candidate will bring strong analytical skills, sound judgment, and a commitment to delivering member-focused solutions.

View role
Full time Chelsea - Main Office

Senior Marketing Analyst

The Marketing Analyst will be responsible for gathering, analyzing, and interpreting customer and marketing data to understand customer behavior, measure performance, identify trends, and optimize marketing strategies.

View role
Explore career opportunities

Benefits & Perks

Comprehensive benefits, thoughtful perks, and a culture that cares, because your success starts with feeling your best.

Health, PTO & Retirement Benefits

Medical, Vision, and Dental through Blue Cross Blue Shield national network

Generous Paid
Time Off

Voluntary Life
Insurance

401(k) Retirement Plan with Match and Safe Harbor Contributions

Flexible Spending Accounts: Lifestyle, Health, and Dependent Care Options

Subsidized Short/Long Term Disability, Life and AD&D Insurance

Employee Assistance
Program (EAP)

Employee Perks

Flexible hybrid work environment (with an option to work four 10-hour days)

Employee Financial Empowerment Benefits & Programs

Educational Assistance and Tuition Reimbursement

MBTA Program

Employee Referral
Program

Community-driven workplace with opportunity for growth

Catered Employee Breakfasts and Lunches

Quarterly Team Events

Career Development

Grow With Us. Your Career, Your Future.

At Metro, we believe learning is the foundation of success. Whether you’re starting out, building expertise, or preparing to lead, we invest in your growth every step of the way.

Adobe Express Metro Career Illustration
Adobe Express Metro Career Illustration

Your Growth, Our Commitment

  • New Hire Development: Kickstart your journey with our structured onboarding program designed to set you up for impact from day 1.
  • Continuous Learning: Access live, instructor-led learning, explore hundreds of interactive eLearning experiences, and tap into curated resources to keep your skills razor-sharp. Build expertise with role-specific learning paths designed to help you grow in your career.
  • Career Mobility: Individual Development Planning and guided career conversations to help you move forward with confidence and clarity.
  • Leadership Readiness: Our programs like Manager Monthly StateMENT (Manage, Empower & Nurture, Talent) help prepare you to lead.
  • Future Skills: Hone your capabilities as our AI-forward organization continues to evolve.  We’re ready for what’s next, and want you to be, too! Join us for AI Boot Camp, Talent Ready for AI Leadership (TRAIL) and more. 
Explore careers
Df176f375dd1775751f5374b6f3f57680e008d3d1
Df176f375dd1775751f5374b6f3f57680e008d3d1
194157ef09d454b2ad6015dbe4d094c3527968df1
194157ef09d454b2ad6015dbe4d094c3527968df1
D18433bd9c849facbdaee1ad5a28d5b337438bc31
D18433bd9c849facbdaee1ad5a28d5b337438bc31
B10a7049b67d1eb69d0dbc0bbddb562ee4f4df581
B10a7049b67d1eb69d0dbc0bbddb562ee4f4df581
Gallery 1
Gallery 1
Gallery 2
Gallery 2
Gallery 3
Gallery 3
Gallery 4
Gallery 4
Gallery 5
Gallery 5
Gallery 6
Gallery 6
Gallery 7
Gallery 7
Gallery 8
Gallery 8
Gallery 9
Gallery 9
Gallery 10
Gallery 10
Gallery 11
Gallery 11
Gallery 12
Gallery 12
Gallery 13
Gallery 13
Gallery 14
Gallery 14
Gallery 15
Gallery 15

Community Impact

622544fddd6bba30ce960adc95164a852fa133531
622544fddd6bba30ce960adc95164a852fa133531

Metro Credit Union Foundation

Standing Strong for the Communities We Call Home

Giving back is in our DNA. That’s why we created the Metro Credit Union Foundation, to make a bigger impact where it matters most. Since 2023, the Foundation has supported organizations, programs, and initiatives that strengthen our local communities and help residents succeed both economically and socially. 

View our foundation page
Cd19124c6d2fd0716f376a194e93936aadbd94b71
Cd19124c6d2fd0716f376a194e93936aadbd94b71

Involvement

Serving Our Community

At Metro, improving lives isn’t just a goal; it’s what we do every day. Through financial resources, volunteer efforts, and community initiatives, we’re here to make a difference. We build lasting partnerships with organizations of all sizes that share our mission: empowering communities through education, financial literacy, housing support, and opportunities for those who need them most. 

B10a7049b67d1eb69d0dbc0bbddb562ee4f4df581
B10a7049b67d1eb69d0dbc0bbddb562ee4f4df581

Volunteering

Helping People, Changing Lives

Every Metro employee receives paid time off to volunteer for the causes they care about most. From supporting local nonprofits to helping neighbors in need, we make space for making a difference, because healthy communities start with all of us. 

Build a Career You’re Proud of.

Ready to begin?

Disclaimers: Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Metro Credit Union is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Metro Credit Union discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

Metro Credit Union uses cookies on this site. Learn More

You’re now leaving metrocu.org

Please be advised that you are now leaving MetroCU.org and you will no longer be subject to, or under the protection of, the privacy and security policies of Metro Credit Union's website.

Continue
  • Visit Metro Credit Union on Facebook
  • Visit Metro Credit Union on Twitter
  • Visit Metro Credit Union on LinkedIn
  • Visit Metro Credit Union on Instagram

Metro

  • Our Story
  • Community
  • Careers
  • Team
  • Blog

Resources

  • 877.MY.METRO
  • Metro iBanking
  • FAQ
  • Forms
  • Financial Wellness Center

NMLS # 198524

Routing # 211381990

Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100
  • Insured by NCUA
  • Member MSIC
  • Equal Housing Opportunity
  • Funds Availability
  • Privacy Policy
  • Disclosures
  • Fee Schedule