Contact Us
Member Service Center
Call - 877.MY.METRO (877.696.3876)
Hours: |
Monday - Wednesday: |
8:00 AM - 5:00 PM |
Thursday - Friday: |
8:00 AM - 6:00 PM |
Saturday: |
8:00 AM -1:00 PM |
Send a Secure Message - Log in to Online Banking and click the envelope icon to access the secure Message Center
Online Banking, Bill Pay, and Mobile App assistance is available 24/7 at 877.MY.METRO.
Email Us
Send Comments to the CEO
For security reasons, do not place your Social Security number, bank account information, online banking credentials, and credit or debit card numbers in any email correspondence.
LOAN RELIEF REQUEST
If you have a Metro loan and are experiencing financial disruption due to the COVID-19 public health crisis,
click here.
Report Lost or
Stolen Cards
Credit Cards
800.449.7728
Debit or ATM Card
877.MY.METRO
Mailing Address:
Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100
Holiday Schedule
01.18.21 - Martin Luther King Jr. Day
02.15.21 - Presidents Day
05.31.21 - Memorial Day
07.04.21 - 4th of July
09.06.21 - Labor Day
10.11.21 - Columbus Day
11.11.21 - Veterans Day
11.25.21 - Thanksgiving
12.25.21 - Christmas Day