Member Service Center
Monday - Wednesday: 8AM - 5PM
Thursday - Friday: 8AM - 6PM
Saturday: 8AM -1PM
Telephone Banking available 24/7:
877-MY-METRO, Option 2
To Report Lost or Stolen Cards
Credit Cards (Visa or MasterCard): 800-449-7728
Debit or ATM Card: During normal business hours, please call 877-MY-METRO.
After business hours, call 866-594-6439 for immediate 24-hour assistance.
Send Comments to the CEO
For security reasons, do not place your Social Security number, bank account information, online banking credentials, and credit or debit card numbers in any email correspondence.