Contact Us
Metro Credit Union is one of the largest credit unions in Massachusetts. Metro is headquartered in Chelsea, Massachusetts, with branch locations in Burlington, Framingham, Lawrence, Lynn, Peabody, Swampscott, and Tewksbury. See our list of branch locations for more information.
Call
877-MY-METRO (877-696-3876)
You can also perform automated banking transactions 24/7 through Metro's Telephone Banking by calling 800-423-5699.
Visit
Stop by one of our branches. See our list of branch locations for more information.
To Report Lost or Stolen Cards:
Visa or Mastercard: For immediate 24-hour assistance, call 800-449-7728.
Debit or ATM card: During normal business hours, please call 877-MY-METRO. After business hours, for immediate 24 hour assistance, call 866-594-6439.
Metro Credit Union
PO BOX 9100
Chelsea, MA 02150-9100
Please be sure to include a return address
For questions regarding:
- Website and Online Banking (as well as Bill Pay, FinanceWorks, Access Issues) Click Here
- Deposit Account Questions: (Savings, Checking, CD accts) Click Here
- Loans: (Consumer, Auto, Credit Cards)
Click Here - Metro@work: (Workplace Banking)
Click Here - Mortgages: (Mortgages, Home Equity Loans)
Click Here - Commercial Services: (Deposit Accounts, Business Loans)
Click Here - Careers: (Career Opportunities)
Click Here - General Comments to the CEO:
Click Here - Fraud Prevention - If you receive an email claiming to be from Metro Credit Union, but you suspect is fraudulent, please send a detailed message to:
Click Here
