Getting Started

With Online Banking you can:

  • Check account balances and see detailed history

  • Transfer money

  • Set alerts

  • View statements

  • View images of cleared checks

  • Reorder checks

  • Apply for a loan or make a loan payment

  • Request stop payments

  • Securely communicate with a Metro Representative via email or Live Chat through the Message Center


Enrolling:

If you’ve never used Metro’s Online Banking, you will need to enroll. To enroll you will need to enter your Metro account number and the primary account holder's full Social Security Number. Please have your phone available to receive an authentication code.

Step 1: Click the “enroll in online banking” link on the log in page. Enter your account number and your social security number, read and agree to the terms and conditions, and click “ENROLL.”

Step 2: You will be prompted to create a User ID and password. Passwords must be between 8 and 32 characters, both upper and lower case letters and at least one number. As a security precaution, avoid using previous passwords.

Step 3: You will then be prompted to log in with the User ID and password you just created. After logging in, you’ll be required to select and answer 5 security questions. Answers must be between 4 and 32 characters long.

Step 4: After setting up the required security questions, you will be prompted to register a phone for identity verification. Please have your phone available to receive a verification code, which you will need to enter on your computer screen.

From time to time, our system may be unavailable due to software upgrades, equipment upgrades, and testing. We schedule these down-times when system usage is lowest during the hours of 2:00 AM - 6:00 AM on Sundays.