Talk2Metro: Interactive Teller Machines

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Interactive Teller Machine available at our main Chelsea branch and Boston - Mass. Ave. branch.
  What is an Interactive Teller Machine?
The ITM looks very similar to an ATM but can do much more. The ITM provides the benefit of a real-time, face-to-face conversation with a Metro Representative who walks you through every step of your transaction or answers any questions you may have.

What can the ITM do?
Almost anything you could do with a teller at the branch! Make a deposit, withdraw money, make a loan payment, transfer funds, cash a check, and more.

Is the ITM private?
Yes. The ITMs have adjustable volume and can be turned up or down depending on the user’s preference. There is also a chat function that can be enabled at the bottom of the screen, once the Interactive Video Specialist appears. Privacy is important to us and the ITM offers flexible communication options to ensure that all user interactions remain confidential.

What hours will the ITM be available?
Our Interactive Video Specialists are available:
Mon. - Wed. 8:00AM - 5:00PM
Thurs. & Fri. 8:00AM - 6:00PM
Sat. 8:30AM - 1:00PM